Ground Floor, 1919 Malvern Road,
Malvern East,
VIC 3145 Australia.
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What are you looking for?
These sessions are designed around the topic, featuring live demonstrations, and are tailored for a specific audience in mind. Nevertheless, these sessions can be beneficial for all staff members, so everyone is welcome.
For your noting, our upcoming sessions will cover various tools, applications and functions across the following topics.
Thoughtfully executed client communications are a critical strategic tool to accelerate revenue growth, foster deeper customer engagement, and reinforce brand satisfaction and lasting loyalty.
Ultracs equips operating staff with powerful communication tools Alerts and Notification Templates, Client Communication Letters, and Marketing Campaigns so they can deliver timely, personalised messages to customers. With built-in self-service options, staff can create and send communications quickly and accurately, minimising manual interactions and freeing time for higher-value tasks. Customers benefit from faster, more convenient delivery of account notifications, service updates and tailored offers, strengthening engagement and trust while supporting sustainable growth.
These sessions are designed to guide you through setting up rules for relevant fraud events and schemes, which are there to empower you to implement them immediately, efficiently, and effectively.
Syafisham (Sham) Bin Salleh is a Front End Developer based in our KL office. He is responsible for developing Ultradata's customer-facing solutions and integrating key software solutions such as Ultracs App, Ultracs CMS and My Viewpoint into the Ultracs core banking system.
Meet Meena. As a Senior Project Manager at Ultradata, she leads consulting services teams responsible for implementing compliance solutions for clients. Since joining Ultradata, Meena has directed several major initiatives, including Card Scheme Updates, Open Banking, and the New Payments Platform (NPP). She takes pride in overseeing projects from inception to successful implementation and handover.
Triskele Labs provides 24x7x365 Australian-based cybersecurity monitoring, expert guidance, and risk mitigation solutions, including penetration testing. Our collaboration with Triskele Labs ensures robust protection for our financial technology solutions, keeping data and systems secure.
Kee Bee (KB) Lim is a Senior Test Analyst in Ultradata's Quality Assurance team. He tests Ultradata's core and digital banking software to confirm they are working as intended before their deployment to client sites making him the "gatekeeper" who ensures Ultradata's solutions deliver the best possible operator experience.
Geelong Bank sought to upgrade its Ultracs core banking environment as its existing digital banking solutions reached end-of-life. They began with the underlying infrastructure, upgrading their core banking system to Ultracs 5.1. This enabled subsequent upgrades of its Internet banking solution to My Viewpoint 3 (Release 4) and its mobile banking solution to Ultracs App 2 (Release 3).