Client Satisfaction & Strategic Alignment Survey

Welcome to the Client Engagement Review

As your trusted technology partner, our commitment is to stay relevant, responsive, and resilient in addressing your organisation's technology needs. To ensure that our partnership continuously aligns with your strategic objectives, we are dedicated to refining and enhancing our services. Your feedback is crucial in helping us evolve and better serve your organisation's goals.

How It Works

The survey will be conducted twice a year, and consists of several sections, each focusing on different aspects of our service including;

✔ Overall satisfaction

✔ Strategic alignment

✔ Product quality   

✔ Technical knowledge and supporting services

✔ Marketing and communications

✔ Relationship management

Most of the questions ask you to rate your experience on a scale of 1 to 7, with an opportunity to provide additional comments where applicable.

The survey should take approximately 3-5 minutes to complete.