Ultracs authentication
Expanded analytics integration with FirebaseGround Floor, 1919 Malvern Road,
Malvern East,
VIC 3145 Australia.
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Ultracs App 2 latest release improves the display of ‘pending authorisation’ payment requests. Currently, pending authorisation requests are displayed in the order of the next payments rather than based on the date they were loaded.
Pending authorisation requests will now display requests on the date they were loaded e.g. authorisation requests submitted today will fall under the ‘today’ category even if the first payment is pre-scheduled weeks in advance, providing a more logical and user-friendly display for users.
To help New Payments Platform (NPP) participating financial institutions comply with an Osko requirement, the latest release implements a change to the fields for Osko payments which now include the ‘reference’ field for all Osko payments.
The reference field is an optional text field where customers can include formal information related to their payment, such as an invoice or reference number. As of 1 October 2020 the reference field became an obligation for all financial institutions that offer Osko.
This has been limited to payments initiated from business accounts. To accommodate the requirement, a payee description field has been renamed ‘reference’ and included in all individual payments also.
The App’s payment workflows have been updated to reflect any pay type restrictions that may apply. For better clarity and accurate workflows, certain, or even all, payment options will not display if they are restricted for the customer such as BPAY or the NPP, making a more user-friendly workflow experience.
One-Time Passwords (OTPs) can be delivered as push notifications within the App for customer authentication and added banking security.
Previously customers’ OTPs could only be sent via an SMS message or security token. Now the OTP will display in the message and can be viewed on the user’s lock screen (if configured within their settings) for easy and fast messaging service.
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For extra security, users will be warned and blocked if they attempt to use the App on a jailbroken device. To protect your institution and the customer, the customer is presented with a warning message and the App will not run.
The warning messages for iOS and Android are configurable in the standard manner through the translation dictionary.
If configured in settings, the App can operate on jailbroken devices, but this brings with it extra risk and is not the recommended.
Labels have been enabled for; transaction settings, transaction notifications, address details.
Messages will be presented as a styled ‘action sheet’ for;
Ultracs App 2 latest release establishes a uniform, high-quality approach to spinners that can be deployed across the app and used on both iOS and Android platforms. A coloured circular animation loading spinner is used on a number of screens to signify page content is loading with the words ‘Please wait...’ above.
Loading spinners are used in the following locations;
The latest release also introduces full screen spinners triggered in the following locations;
Field validation is added to the address and contact details screens of the App to confirm correct data is stored in the your Ultracs core banking system (for clients on Ultracs 5.0).
The following visual in-screen validation indicators have been added:
Ultracs App 2 latest release improves the user experience when a user taps on one of the selection lists and circle button. UI improvements include keeping the circle button colour change to dark blue, changing the icon to a tick when it is active and highlighting the whole cell with a highlight colour when it is active.
Call us and ask our Client Engagement team for a detailed Ultracs App 2 latest release product brochure, and unlock opportunities to engage with new and existing customers.