'Customer centricity at its core'

Ultracs App 2 latest release offers the latest in consumer demand driven banking tools, and helps deliver App banking capabilities that increase customer engagement and customer retention.

It is intuitive, easy, and convenient, and offers self-service to draw users back to the App as their primary finance management resource

 

Mobile app banking has now overtaken internet banking as the most used banking service channel.1

 

Onboarding

A key highlight of this release is our class-leading digital onboarding module. Onboarding enables customers to join a bank in minutes through a modern, simplified digital journey. It’s a powerful, state-of-the-art tool to support business growth and new customer acquisition through a seamless journey. With Onboarding, customers can select products, verify their identity using the latest integrated digital technologies, and register all within the app to start banking in minutes.

Multi-branding

Onboarding supports the Ultracs multi-branding capabilities and ensures that the new customer is onboarded to the correct brand.

Communications and push notifications

Push notifications and communications can be enabled for the delivery of the ‘One-Time Password’ - authentication as a notification within the App for added security, secure messaging, corporate and personal information and App tours.

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Calculators

An array of calculators for real time visibility on financial matters; borrowing power, loan repayments, extra repayments, loan comparison, budget planner, savings plan and more.

Sales and Marketing

The ability to integrate marketing campaigns through the App’s configurable home screen tiles.

Account opening

Accounts opening supports product cross-selling for existing customers, and simultaneously integrates with a savings goal feature to set savings targets should customers choose to use.

Digital card issuance

Digital cards capability as an option so customers can bank immediately via a digital wallet, and avoid the need to wait for the delivery of a physical card.

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Card security controls

An enhanced self-service feature that facilitates transaction controls on purchases.

How I Spend

The How I Spend is an engaging personal finance management tool to help customers better understand and take control of their budgeting. How I Spend tracks and analyses spending history and displays data using interactive graphs, where users can view hundreds of transactions in a single glance.

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Online lending

Conveniently embeds loan application within the App for fast and easy self-service.

Password management

New and existing customers’ can self-service their ability to set, change and reset passwords without delay.

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Open Banking

The Open Banking data sharing dashboard assists Australian compliance regulations, and allows customers to explore new market opportunities and manage sharing of their financial data with other financial institutions.

Analytics

Expanded analytics integration for user behaviour and data insights.

Extra security

Users are warned if they attempt to use the App on a jailbroken device.

Like to know more? Get in touch with us today!